Retro4U2.com Policies
Welcome to Retro4U2.com! We value your trust and aim to provide a seamless shopping experience for all collectors. Please review our policies below to better understand how we operate and ensure a great experience.
1. Shipping Policy
- Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Rates: Shipping costs are calculated at checkout based on your location and order size.
- Delivery Time: Delivery typically takes 5-10 business days within the United States. International shipping times vary by location.
- Tracking: A tracking number will be provided via email once your order ships.
- Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 7 days of receipt. Include photos for damage claims.
2. Return Policy
- Eligibility: Returns are accepted within 14 days of receipt for unopened and undamaged items.
- Process: Contact us at Retro4u2svs@gmail,çom with your order number and reason for return.
- Refunds: Approved returns will be refunded to the original payment method, minus shipping fees, once the item is received and inspected.
- Exclusions: Final sale items, digital products, and items marked as non-returnable are not eligible for returns.
3. Authenticity Guarantee
At Retro4U2.com, we guarantee the authenticity of every collectible we sell. Each item is thoroughly inspected to ensure it meets our high standards.
4. Payment Policy
- We accept all major credit cards, PayPal, and other secure payment methods.
- All transactions are encrypted to ensure your personal information remains secure.
- Payment must be completed at checkout to confirm your order.
5. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.
6. Customer Support
For any questions, concerns, or assistance, please contact us:
- Email: retro4u2svs@gmai.com
- Phone: (503) 773-8412
- OR
- (805) 464-7386
- (805) 464-RETO
- Hours: Monday – Friday, 9:00 AM – 8:00 PM EST
7. Terms of Service
By using Retro4U2.com, you agree to our Terms of Service. Please review them for more details on your rights and responsibilities.
Thank you for choosing Retro4U2.com. Happy collecting!
